What forms of payment do you accept?

A: We accept Pay-Pal and we accept credit cards including Visa, MasterCard, and Discover Cards issued by banks in the U.S.A.
We also accept Money-Orders, Cashier's Checks or Personal Checks written on U.S. banks. On personal checks allow 10-business days after receipt for the check to clear.

Do you provide a combined shipping discount?

A: Yes. If you purchase two (2) or more items from us in a 72-hour period, we will ship all items in one package. This usually provides a shipping and handling discount of 10% or more per item (if shipping costs were figured individually for each item).

When can I expect my order to arrive?

A: We usually ship within 24-72 hours from receipt of cleared payment. We use UPS, FedEx and the United States Postal Service. All items are shipped insured. The insurance fee is added when you process at checkout. We will supply you with tracking numbers where available. Unfortunately carriers sometimes take longer than their published transit time.

How much is the Shipping and Handling Charge?

A: Shipping and handling is calculated for each item and depends on the weight, shipping method and where you live. You can view the costs by using the SHIPPING CALCULATOR found just below the Shipping Cost table usually located just below the item description of every item listing

Do you ship internationally?

A: Yes. We do a considerable amount of business outside the USA. We ship WORLDWIDE. We are happy to answer any questions you may have regarding shipping costs and transit time to any country.

Some of the items you sell are Factory Refurbished. What does Factory Refurbished really mean?

A. When a retail store or a customer opens a product box and it is not purchased, the store cannot sell it as new and ships the item back to the manufacturer. Sometimes customers decide they do not wish to keep an item for any reason, (even if it is the day after it was purchased), the item is sent back to the manufacturer. When the manufacturer receives the returned item, the entire item is completely gone through to assure it meets all factory specifications and its quality is checked again. Demo units are also factory refurbished. They are inspected, tested and repackaged too.

What are the advantages of buying Factory Refurbished items?

A. Factory Refurbished items have a very low return/defective rate because they have been checked twice for quality. The price to the buyer is much lower. The item has been inspected and serviced by the manufacturer. It's been tested and repackaged to meet original product specifications. And finally the item includes a Manufacturer's warranty.

How will I know if the item you're offering is new or factory refurbished?

A. All the items we offer have a clear indication in the product description indicating the condition of the item and the warranty provided. When we offer a Factory Refurbished item it is described as Factory Refurbished. Likewise, all new items are described as NEW items.